Most of our roles involve some negotiating, whether we are aware of it or not. Individuals in sales and purchasing will be all too familiar with the negotiating challenges that they face daily. Even if you are not in these roles you are probably negotiating daily; with your manager about priorities, colleagues about deadlines, and team about workload. If we lack the skills to deal with these situations appropriately then we could be getting unfair treatment and inadequate results.
Our negotiation skills training helps attendees gain confidence when negotiating with both internal and external clients. This course introduces participants to the concept of principled negotiation and shows them how to use it to reach agreements that benefit both parties, in a way that preserves relationships. Negotiation is not based on sticking firm to your position but working together to reach agreements that make sense.